Frequently Asked Questions

  • Yes—our packages are all-in. Furniture, design, sourcing, and styling are included. **you only own/keep the furniture if you select that package.

  • We guide all selections to ensure a cohesive result. You’ll share preferences upfront, and we design within that direction rather than sourcing each item-collaboratively..

  • We understand mattresses are personal. Clients can always opt for a brand-new mattress upgrade.

    For those who choose our standard option, we only select high-quality mattresses that have been very lightly used and thoroughly inspected. Each one is professionally cleaned and fully enclosed in a new, premium mattress protector—so your experience is always fresh, clean, and comfortable.

  • We use a thoughtful mix of new and secondhand pieces. This allows us to create more character-driven spaces while keeping costs efficient and reducing waste.

  • We align on direction upfront to avoid surprises. Because many pieces are sourced secondhand or uniquely, we don’t offer unlimited revisions, but we aim to get it right from the start.

  • We coordinate delivery and logistics to ensure everything arrives smoothly. Setup level may vary slightly by package.

  • Typically 2–4 weeks depending on scope, sourcing, and availability. Rush services are available for an additional cost.

  • It depends on which package you have chosen. If you are renting the furnishings and would like to keep using them, you will sign another agreement. We do not handle moving logistics/services.

  • We offer limited, intentional flexibility (like mattress upgrades or styling add-ons), while keeping the overall process streamlined and efficient. If you aren’t sure- just ask!

    • Core furniture for each space (sofa, bed, dining (if applicable), side table(s)/nightstands)

    • Cohesive design and space planning

    • Sourcing of all furniture and decor (new + secondhand)

    • Delivery coordination, assembly and setup

    • Built-in or structural work (electrical, mounting, renovations)

    • Kitchenware, consumables, and everyday household items

    • Bedding, towels, and personal items

    • TVs, electronics, and appliances

    • Fully custom or made-to-order furniture

    • Labor beyond standard delivery coordination

    some of these items can be provided as add-ons.

    • New mattress upgrades or client-provided mattress

    • Bedding and bath packages

    • Kitchen starter kits

    • Plant styling

    • additional options upon request

  • Every piece is thoughtfully restored before it enters a new home. We follow a multi-step cleaning and inspection process using professional-grade, non-toxic products. Upholstery is deep-cleaned and sanitized, hard surfaces are thoroughly disinfected, and all items are carefully assessed for quality and condition.

    If a piece doesn’t meet our standards, it doesn’t make it into your space—simple as that.

  • Yes. On-site consultations are $250, which will be credited toward a package if you decide to work with us within 7 days from the consultation date.